Cancellation & Refund Policy – Madeora

1. Subscription

A merchant can subscribe to Madeora's services according to the prices and subscription periods shown at the time of purchase.

2. Cancelling the subscription

A merchant can request to cancel their subscription by contacting support.

Cancellation stops future renewal and does not necessarily mean a refund of amounts paid for a period that has already started.

3. Refund requests

Refund requests are reviewed according to the subscription terms, the applicable laws and the nature of the service that was provided.

Madeora may not refuse any refund that the law requires.

4. Technical issues

If a merchant faces a technical problem that materially affects the service, they can contact technical support so that the problem can be assessed and appropriate action taken.

5. Contact

• Email: info@madeora.net
• Phone: +971 52 991 3064
• Website: https://madeora.net