Madeora

Data Processing Agreement – Madeora

Last updated: 1 November 2026

1. The parties

This agreement is between:

  • The service provider: Ibtikar Al-Mustaqbal for Design, the operator of the Madeora platform.
  • The merchant: the owner of the account and online store that uses Madeora's services.

2. Purpose of the agreement

This agreement governs how the personal data that the merchant provides, or collects through their store, is processed using Madeora's services.

3. Roles of the parties

The merchant determines the purposes of processing their customers' data and the commercial means of using it.

Madeora processes the data to the extent necessary to provide the technical services and operate the store, in accordance with the merchant's instructions and the applicable legal obligations.

Madeora remains responsible for data whose purposes and means it determines itself, such as merchant account, security and operations data, depending on the nature of the processing.

4. Madeora's obligations

In accordance with the applicable law, Madeora undertakes to:

  • Process data for purposes connected with providing the service.
  • Apply appropriate security measures.
  • Restrict access to data according to permissions.
  • Not use the merchant's data for purposes unrelated to the service without a legal basis.
  • Use sub-processors where needed to run the platform.
  • Cooperate with the merchant on requests relating to customer data to the extent legally and technically possible.
  • Handle data security incidents in line with the applicable legal obligations.

5. Merchant's obligations

The merchant undertakes to:

  • Collect data lawfully.
  • Explain the purposes for which customer data is collected.
  • Provide a suitable privacy policy for their store.
  • Obtain the required consents.
  • Not collect unnecessary data.
  • Not use data for unlawful purposes.
  • Respond to their customers' requests about their data where the merchant is responsible for it.

6. Service providers

Madeora may use hosting, database, storage, email and other technical service providers needed to deliver the service, having regard to data-protection requirements.

7. End of the subscription

When the merchant's relationship with the platform ends, their data is handled in line with Madeora's data retention and deletion practices and the relevant legal obligations.

8. Contact

  • info@madeora.net
  • Ibtikar Al-Mustaqbal for Design – United Arab Emirates.